Do I have to sign up for an entire year?
Yes, subscriptions are for 12 months and are charged to your credit card when ordered. If at any point you are unsatisfied with the subscription, we will refund for the unused portion of the subscription.
What if I sign up in the middle of a calendar year?
When you sign up you will gain access for all 4 quarters of the year from the month in which you enroll. If you subscribe in April, you will get the Q2, Q3, Q4 and the next year’s Q1.
What if I want to cancel my subscription?
Just email us at email@example.com or call us at 888.765.1223 and we will be happy to help. Cancellations will be in effect for the beginning of the next calendar year after cancellation. For example, if you cancel 10/28/2017 your subscription will end on 12/31/17.
Do I have to pay with a credit card?
Yes. Credit cards are the only form of payment accepted at this time.
When is the payment charged?
Payments are charged at the beginning of each quarter. You do have the option of making a one-time annual payment every January after your first payment.
Once I purchase the package, can I use the materials for as long as I want?
All materials are licensed for 2 year’s use from the time of creation.
Can I make suggestions for ad topics?
All suggestions are welcome, just email any thoughts you have to firstname.lastname@example.org.
How often are new packages created?
New packages are created each quarter: January, April, July and October.
How do I know when a new package is available?
When you subscribe, you can opt-in to receive emails every time a new package is posted to the site and is available for download. If you opt out of the email notification, just check back at the beginning of every quarter for the new package.